Service update:
Due to severe weather disruptions and ferry cancellations, there may be delays to your delivery. Please track your parcel for the latest status, if there is no tracking information available then please contact the sender or retailer.

Can I arrange a redelivery for a specific time?

Unfortunately we do not do a timed delivery service.

If the courier has already attempted delivery and you have received a calling card, why not fill out the ‘Authoritty to leave’ section and leave it for the courier with clear instructions on where to leave the parcel for example in the porch, shed or with a neighbor. Parcels requiring a Proof of Delivery signature will not allowed to be left and must be signed for in person.

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